The Kajiado Land Registry is set to undergo massive changes to boost work efficiency at the station following frequent public outcry over poor services.
The changes are coming after the Lands CS Farida Karoney and the Chief Administrative Secretary Gideon Mungaro toured the station today Monday for a second time in the last one week.
According to the CS many members of the public have lodged complaints against the lands officials for inefficiency and corruption.
“We have been receiving a lot of complaints from the public in recent times that’s why as a ministry we have taken the initiative to come and find out why. We have a service charter that every member of our staff should adhere to in order to facilitate the Wananchi to do his businesses without unwarranted delays.” Karoney noted.
Early last week the CS, termed the public cries as regrettable but she has called upon patience among the public for the ministry to conclude the digitization process which will save them from making trips from far flung areas Loitokitok, Magadi and other areas since they will be able to conduct most of their work online.
“If anybody wants to do a search or check the status of his plot, it will now be easy and efficient since he will not have to make trips to the office to check whether his land is safe. Everything shall be on our secured online platform where you just log in and you find all details and status of your property. The issue of rogue land brokers will be a thing of the past,” said the CS.
According to the CS the completion of the digitization process at the Kajiado Land registry will be complete in the next 18 months.
“The ministry is working round the clock to ensure that we complete this exercise quickly because you know just a month ago we completed the digitization process for Nairobi registry and we are now in the process of ensuring that Kajiado, Ngong and Thika land registries are completed within the next 18 months to create ample space for service delivery to the wananchi,” Karoney said.
Kajiado News Update has learnt that at least 14 staff members at the Kajiado Land registry are likely to get transfer letters after Karoney summoned them to her office last week on Monday.
Karoney had paid an impromptu visit to the Lands office last Monday and found out that they had not yet reported to work.
The CS also promised to add more staff at the station to fast track service delivery and clear the backlog of cases at the registry.